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- HP Community
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- hp chromebook screen keeps flickering

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08-16-2018 03:37 PM
when generally browsing on my hp chromebook, especially on youtube my screen keeps flickering. It dosen't disrupt me massively but is highly irritating. its like a random black line flashes on my screen.
any idea how t get rid?
08-17-2018 03:15 PM
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand that HP Chromebook screen keeps flickering.
I'll certainly try to assist you with the issue! To assist you better, I need the complete product details. If unsure, please check: https://support.hp.com/in-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Have you recently made any changes on the PC before the issue started?
Alternatively, please perform a hard reset of the Chromebook. Sometimes, this will remove these lines since you are resetting the hardware.
A hard reboot can resolve many Chromebook startup issues. Follow these steps to perform a hard reboot:
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Turn off the computer.
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Disconnect all peripheral devices and remove all USB devices and media cards.
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Disconnect the AC power adapter. If the Chromebook features a removable battery, remove the battery.
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Press and hold the power button for at least 7 seconds.
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Reconnect the AC power adapter.
If you removed the battery, do not reconnect it at this time.
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Turn on the computer.
Could you please respond to this post with the details of the product so that I can provide you with an accurate steps which should help you resolve this issue.
Eagerly waiting for your response!
Regards,
Jeet_Singh
I am an HP Employee