hp+

[Ben834]

My account is somehow hp+ but I don’t want it to be 

[Dragon-Fur]

@Ben834 

Welcome to the HP English Community --

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@Ben834 wrote:

My account is somehow hp+ but I don’t want it to be 

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?

"Somehow HP+" does not make sense out of context.

HP+ refers to an optional contract for Service and Benefits available on select "e" Printers.

Signing up requires deliberate action on the part of the customer.

HP+ is an optional service contract that includes both benefits and responsibilities.

HP+ in a broader sense might - at least from a customer's perspective - appear to include HP Instant Ink.

HP Instant Ink is also a contract --

This time the contract is for a service:  Print-by-Page Subscription to Instant Ink service plan

Instant Ink subscription requires acceptance of the service and a credit card to secure the plan.

What now?

HP+ is not, to my knowledge, something you can disregard once accepted.

"Yeah, but " Objections? Questions?  Contact HP+ to ask questions about any options.

Next,

HP Instant Ink is an optional and -- importantly -- separate service.

HP Instant Ink can be cancelled -- 

Important

The Instant Ink cancellation procedure requires your attention as there are responsibilities and requirements.

What to do - Details and Contact Information

Reminder

This printer is protected by Dynamic Security.  All ink used in the printer must include the embedded HP chip.  The HP-Chip requirement is NOT related to HP+.   Reference:  HP Printers - Dynamic Security Enabled Printers

Continuing...

User Guide – HP OfficeJet Pro 9010e Series

Requirements for HP+ printers --  Page 29

Excerpted

Requirements for HP+ printers

This topic describes the requirements for HP+ printers.

Keep the printer connected to the Internet

HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The
Internet connection enables the printer to deliver HP+ specific app features and firmware updates.

During setup, you must connect the printer to the Internet using a supported network connection. After setup,
you can print using a USB cable connection, if desired, but the printer must still be connected to the Internet.

Use Original HP cartridges

Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.

Have an HP account

Create or sign into an HP account to manage your printer.

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s there a way to get out of / cancel the contract?

No idea -

You will need to ask HP+ Support about options concerning the contract.

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What about HP+

Printer and HP+ service

 Contact HP+ Support

If needful, change your Country / Region

Note that HP+ assistance is only available for registered HP+ printers.

Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+ here:

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions”

Contact HP+ Support or HP Instant Ink Support and ask for help

Reminder for Instant Ink

Regardless of what it sounds or looks like,

Instant Ink is an Optional service.

You can use the printer - and even sign up for HP+  -- without an Instant Ink service contract.

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Instant Ink Support Website

  HP Instant Ink Support - Website

Change Country / Region as needed

Scroll down to find phone contact information

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities 

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

 Cancel your account

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Start with

 HP Instant Ink Support - Website

 >>> How Instant Ink works

Next...

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9015e All-in-One Printer  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"