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- i get a static screen when watching streaming services

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12-06-2022 05:05 PM
Product: HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2K4Y7AV)
Operating System: Microsoft Windows 11
whenever i try to watch anything on netflix or disney+ i get a static screen. i do get the sound coming through perfectly but no image just static. I can watch things on youtube without a problem it seems to only happen when im watching through an app
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