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HP Recommended
HP Pavilion Gaming Desktop PC TG01-1000i (8BG55AV)
Microsoft Windows 11

Hi, since yesterday my pc has started to sound like it's gonna explode when I open roblox. And over all is really slow and laggy, which I've never had a problem with on my computer. I've done everything I can think of, it ended with me completely shutting my pc off and restarting the whole thing.

When I logged on my pc again this was still an issue, my pc is laggy and the cooling system goes insane when i join a game in roblox. The only thing I can think of that has anything to do with this is that when I was in a game of roblox, my screen froze and showed a lot of different colors (I guess it crashed). I do not know what caused this and I honestly don't know what to do. After about a minute of my screen being frozen, my pc automaticly restarted and everything seemed fine until i opened roblox again.

Before this happened I have never had a problem with my pc being laggy. But ever since, whatever I do it is still so laggy to the point where I can't even move my mouse. 

 

I am also confused as something like this happening since I have not had this computer for very long.

/Elis

5 REPLIES 5
HP Recommended

hi

https://support.hp.com/us-en/product/hp-pavilion-gaming-desktop-pc-tg01-1000i/32480786/model/2100382...

which model is it exactly?

 

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Hi, the model is: HP Pavilion Gaming Desktop TG01-1xxx      🙂

HP Recommended

 

[start]This is an automatic response

HP Desktop M01-F1xxx

the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
-------------------------------------
sorry, but check the links I have given, try to find the computer you bought

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I'm pretty sure it's the link in the middle.

HP Recommended

oh so sorry ,I did not see a notification

you therefore confirm the elements:

https://support.hp.com/us-en/product/hp-pavilion-gaming-desktop-pc-tg01-1000i/32480786/model/2100382...

8 GB DDR4-2666 SDRAM (2 x 4 GB)

512 GB PCIe® NVMe™ M.2 SSD

Intel® Core™ i5-10400F

 
NVIDIA® GeForce® GTX 1650 (4 GB GDDR5 dedicated)

I haven't checked the system requirements for the game, but I think it should be fine
Problem, I can't ask you to test without graphics card
the configuration does not allow it
just try to install the video driver
(see carefully, if there is the option, New installation)

NVIDIA High-Definition (HD) Graphics Driver

30.0.15.1165 Rev.C1023.6 MBMar 28, 2022

it is indicated windows 11 in your message, it is you who had made the installation or origin it is specified here

 
Windows 10 Home 64
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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