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HP Recommended

Light room says that I must update my Intel Graphic.

When I try and complete the update with the HP download I get the "computer doesn't meet min req"

What are my options, it is very necessary that can effectively use light room. 

3 REPLIES 3
HP Recommended

Hi:

 

In order for anyone to see if anything can be done, we would need to know the full model number or product number of your PC.

HP Recommended

Hi,

I have a 

Product name:HP Spectre ×360 Convertible

Product number:N1R85UA#ABA

Serial number: [Personal Information Removed]

 

thanks. 

HP Recommended

You're very welcome.

 

Based on the product number you posted, this is your notebook's information from HP:

 

HP Spectre 13-4103dx x360 Convertible PC Product Specifications | HP® Customer Support

 

Please see my knowledge base article at the link below for how to manually update the Intel graphics driver to the latest version.  The driver you want to use is located in the Graphics_Gen9_Gen11 folder.

 

Manually Updating the Latest HD Graphics Driver from Intel..... - HP Support Community - 7185608

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