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‎11-02-2018 12:45 PM

HP Recommended

 

 

 

 

45284366_295933827925852_6881349709198262272_n.jpg45311632_2213783765505375_4132024977048207360_n.jpg45391908_261763951195700_5978205708477267968_n.jpgit started with light pink in left corner(you can see it on picture with football match on), then i didnt mind its older monitor but yesterday got all crazy and today i finally managed to turn it on but discoloration moved to other side. help me to get rid of it completely please

1 REPLY 1

‎11-04-2018 06:49 AM

HP Recommended

@macyou,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are having issues with the screen discoloration on your HP Monitor. No worries, I'll be glad to help you.

 

To provide you with an accurate solution, I'll need a few more details:

Could you provide me with the exact model of the PC? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Did you make any changes to your monitor?

Have you tried to perform a factory reset on the monitor?

Have you followed any troubleshooting steps before posting this on HP Support Forums?

 

Could you please respond to this post with the details as this will help me in further assisting you.

 

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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