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Honor Student
Posts: 2
Member Since: ‎12-28-2016
Message 1 of 4 (1,378 Views)
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monitor doesn't detect vga input

Product Name: Vivo MG32cd
Operating System: Microsoft Windows 10 (64-bit)

27vc monitor does not detect vga input.  HDMI input works fine, but would like to use the VGA cable instead.

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Accepted Solution

Re: monitor doesn't detect vga input

 

@Synonimouse

Welcome to the HP Forums Smiley Happy
I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand the monitor doesn't detect VGA input,

Don't worry as I have a few steps that should help:

 

Could you feed my curiosity and let me know if you've already checked with an alternate VGA cable to check if that works?

Also, you could attempt a connection to an alternate monitor to identify the issue.

 

Please revert back with the product number as well, since you've entered Vivo and I'm not sure what you are referring to!

 

The above steps should help us identify the cause of the failure before we can continue troubleshooting (if need be).

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

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HP Support Agent
Posts: 15,237
Member Since: ‎08-11-2014
Message 2 of 4 (1,348 Views)

Re: monitor doesn't detect vga input

[ Edited ]

 

@Synonimouse

Welcome to the HP Forums Smiley Happy
I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand the monitor doesn't detect VGA input,

Don't worry as I have a few steps that should help:

 

Could you feed my curiosity and let me know if you've already checked with an alternate VGA cable to check if that works?

Also, you could attempt a connection to an alternate monitor to identify the issue.

 

Please revert back with the product number as well, since you've entered Vivo and I'm not sure what you are referring to!

 

The above steps should help us identify the cause of the failure before we can continue troubleshooting (if need be).

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

Riddle_Decipher
I am an HP Employee

Honor Student
Posts: 2
Member Since: ‎12-28-2016
Message 3 of 4 (1,345 Views)

Re: monitor doesn't detect vga input

Thanks for the assist.

 

turns out the monitor and vga cable are not at fault, since both work using another PC.

 

problem was, my new PC has a video card with an HDMI output.  The vga output is a 'dead' link since the graphics are handled by the card, an NVidia GEForce 950x, which doesn't have a vga output.

 

 

HP Support Agent
Posts: 15,237
Member Since: ‎08-11-2014
Message 4 of 4 (1,338 Views)

Re: monitor doesn't detect vga input

 

@Synonimouse

Thank you for the update,

I appreciate your time and efforts,

 

I'm glad you found the solution you were looking for.

 

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

 

I hope both you and your product works great and remain healthy for a long time ;)

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. :)

Riddle_Decipher
I am an HP Employee

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