monitor not power on

[1CR4450JQC]

not power on so please raise complint

[M_Salman]

Hi @1CR4450JQC,

If your HP Series 3 Pro 21.45 inch FHD Monitor is not powering on, you can try the following troubleshooting steps to resolve the issue:

1. Ensure Power Connection:

   • Verify that the power cord is securely connected to both the monitor and a working wall outlet.
   • Try using a different power outlet to rule out any power source issues.

2. Check Power Button:

   • Ensure that the power button is not stuck. Press the power button firmly once to see if the monitor powers on.
   • If there's no response, try holding the power button for 10 seconds to disable any Power Button Lockout feature.

3. Inspect Video Cable:

   • Make sure the video cable is properly connected to both the monitor and your computer.
   • If using an HDMI or VGA cable, try replacing it with a different one to check if the cable is faulty.

4. Conduct a Self-Test:

   • Disconnect all cables except the power cord and turn on the monitor.
   • If the monitor is working correctly, it should display a self-test image.

5. Use Diagnostic Patterns:

   • You can also test the monitor by using the built-in test pattern generator, which helps in diagnosing visual anomalies.

6. Check for any Indicator Lights:

   • Check if there’s any LED indicator light on the monitor. Usually, a white light indicates the monitor is on, while an amber light could mean it's in standby mode.