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Locked

‎12-03-2020 08:57 PM

HP Recommended
Product: hp 22cwa monitor
Operating System: Microsoft Windows 10 (64-bit)

I doubt that HP check these questions. I just got (today) a new monitor and the base will not lock the arm in place. Will HP replace the setup (base and arms) or do I return it to Amazon? I needed it for my office - I guess I am just out of luck. There is no call phone number for HP or email system that I can find.

1 REPLY 1

‎12-06-2020 12:13 PM

HP Recommended

Hi @  gray_pants

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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