my computer won't detect a 2nd screen

[mbmomma]

I have a 2nd Dell monitor that I'm using an HDMI/USB cable and my computer isn't detecting the it. What do I need to do? Help.

[The_Fossette]

@mbmomma,

I reviewed your post and I understand that you are facing issues connecting an external monitor to the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you try using a different USB to HDMI adapter (Don’t use converters) and check if it helps.

I would like to inform you that HP doesn’t recommend using adapters or converters to connect an external monitor as it is not a reliable way to connect the monitor.

I hope that answers your question and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!