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‎04-19-2024 03:28 AM

HP Recommended
Operating System: Microsoft Windows 11

my laptop screen keeps have a continuous blackout after a minute and i cant access my taskbar due to continuous blackout

Category:
1 REPLY 1

‎04-19-2024 07:19 AM

HP Recommended

What caused the problem in the first place?
Power glitch? Upgrade to windows 11 from 10?
Microsoft or HP update? Add a new device, memory, etc?
BIOS upgrade that went wrong?
Have you run diagnostics?
Tap the ESC key after powering on and press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.

 

If you can pass diagnostics then boot windows into safe mode and try to repair it.

 

Start windows in safe mode as explained here

Skip down to  "Enter Safe Mode from outside Windows" and use the F4 key for safe mode

 

Bring up the window device manager and look for errors. 

If you find an error then try to update the driver.

 

Possibly system files are corrupted.  You need to run the system file checker when in safe  mode.

This third party site explains how to use DISM and SFC to repair your windows system.  Run only SFC.  Do not run DISM unless SFC reports it cannot fix the corruption.
How to use SFC or DISM to repair Windows

 

 

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