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- HP Community
- Desktops
- Desktop Video, Display and Touch
- new graphics card vs existng system drivers

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12-30-2022 08:57 PM
Running an HP Pavillion desktop with 32g of ram.One of two of my original HP VH240a monitors died (both driven with AMD Radeon Graphics dirvers), and I've replaced it with an HP V27i FHD which loaded a Generic Window driver.
The original drivers were limited to 512mb ram using the AMD Drivers.
I tried to install a PNY 4gig PCie graphics card but the configuration of the Pavilion case is that I cannot get the card to secure in the slot due to a hinged closure to hold the card in place, which will not close and lock with the board in place.
It appears there is no AMD graphics card, Just the drivers sharing the AMD Chip on the motherboard and a portion of the 32gb of system RAM.
Is it possible to to reconfigure the memory for the AMD drivers to the desired 4gb and get the new monitor to use the adjusted memory and the AMD Graphics drivers?.
12-31-2022 03:00 AM
Hello
[start]This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
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