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‎07-04-2019 06:26 AM - edited ‎07-04-2019 06:27 AM

HP Recommended
Product: 15-AU003TX
Operating System: Microsoft Windows 10 (64-bit)

product name 15-au003tx

product no W6T16PA#ACJ

black horizontal line is formed on the screen and it is increasing. 

 

1 REPLY 1

‎07-06-2019 01:12 PM

HP Recommended

@Anil_Jaiswal24

 

Please check in the BIOS and let me know if you see those black lines

 

Shut down the Notebook and upon restarting keep hitting on F10 till you see the System Configuration Menu ( BIOS )

 

If you see those lines in BIOS, please contact HP Support for Service Options


Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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