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- HP Community
- Desktops
- Desktop Video, Display and Touch
- power button is locked

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09-16-2024 02:13 AM
help me my screen gives me a massage that the power button is locked and when i press it for between 10 and 30 seconds it tells me that the power lock is unlocked but it returns a massaage that the power button is locked
09-18-2024 11:00 AM
Hi @bakoryba,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
Could you please elaborate in detail?
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.