"No signal" message burn in causing flicker in the middle of my monitor

[applejedi]

My HP 23es monitor when left on will flash a "No signal" message when my computer has gone to sleep. The message stays on and doesn't go away or move to a different part of the screren. When I wake my computer, the message goes away, but I can still see it causing a slight flicker in the middle of the display which is really annoying. Any suggestions for getting rid of this message beyond turning my monitor off or not allowing my computer to sleep?

[Riddle_Decipher]

@applejedi

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out,

As I understand the HP monitor screen is unstable,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you checked with an alternate monitor?

Did you reset the monitor back to factory defaults?

Please follow the below steps:

1. Disconnect the power cord from the monitor.

2. Hold down the power button for 30 seconds.

3. Plug the power cord back into pc.

This should clear your current video source issue and your OSD issue by returning the settings to factory.

If you haven't done it yet, please check with an alternate monitor to understand if this is either a hardware or a software failure, 

if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer, 

if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here 

  

If the issue occurred after an accident (such as dropping it on the floor, liquid spilled on it, etc.) there could be a hardware failure and in such cases, you may need to get the computer repaired via HP (there could be a charge involved if the PC isn't covered by the accidental damage protection plan) 

HP Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[applejedi]

I will try resetting the monitor to see if that makes a difference. Switching monitors would be on no use becasue the message is coming from the monitor itself, not my computer.

[applejedi · Accepted solution]

Actually I just found a check under OSD Messages to turn off the "No Input Signal Warning," so I think I likely resolved this issue by turning that off. Went to Menu Control>OSD Messages to turn it off.

[Riddle_Decipher]

@applejedi

Thank you for the update,

I appreciate your time and efforts, 

I'm glad you found the solution for this concern.

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And select Accepted as solution to help others find the same solution as you have.

Take care now and do have a fabulous week ahead. 🙂