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HP Recommended
OMEN by HP 45L Gaming Desktop PC GT22-1000i RCTO Base Model

I use the System Internals DebugView app to monitor data sent to the debug output under windows. This shows data sent via OutputDebugString() calls made by any process on the system. It is generally helpful when debugging my own code.

After booting 2 different machines this morning, I find that the debug monitor is full of "performance counter v2 temp" messages. They are generated once per second. This was not happening on either machine yesterday, and I have installed nothing new on either machine. Except, I cannot prevent Windows update from doing something. Both machines are HP Omen desktops, so HP is also a suspect.

Is anyone else seeing this?

I have done some research using the Process Monitor from SysInternals and identified the process OmenCommandCenterBackground.exe as the likely culprit. This is an HP process associated with gaming.

I was able to resolve the problem by uninstalling the Omen Gaming Hub app.

3 REPLIES 3
HP Recommended

Hi @elliotleonard,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The issue you're experiencing with the "performance counter v2 temp" messages filling up the Windows Debug Monitor seems to be related to the Omen Command Center Background process from the HP Omen Gaming Hub application. Since you've identified and resolved the problem by uninstalling the Omen Gaming Hub app, here are a few additional steps and suggestions to manage and potentially prevent this issue in the future.

 

Reinstall the Omen Gaming Hub:

  • Sometimes, a clean reinstall can resolve glitches caused by corrupted files. You can try reinstalling the Omen Gaming Hub from the Microsoft Store or HP’s official website to see if the issue persists after reinstallation.

Update Omen Gaming Hub:

  • Ensure you have the latest version of the Omen Gaming Hub installed. Updates often include bug fixes and performance improvements that might address this issue.

Check for Updates:

  • Verify that your system has the latest Windows updates installed. Sometimes, updates can resolve compatibility issues or bugs.

Use Alternative Monitoring Tools:

  • If you rely heavily on the Omen Gaming Hub for monitoring and managing your system but need to avoid the debug message spam, consider using alternative monitoring tools until the issue is resolved. Applications like HWMonitor or MSI Afterburner can provide similar functionalities.

Disable Omen Command Center Background:

  • If you need the Omen Gaming Hub but want to prevent the debug messages temporarily, you can try disabling the background process:
    1. Open Task Manager (Ctrl + Shift + Esc).
    2. Go to the "Startup" tab.
    3. Locate "OmenCommandCenterBackground" and disable it.
    4. Restart your computer.

Modify Debug Output Settings:

  • You can also try filtering out specific debug messages using DebugView's filtering options:
    1. Open DebugView.
    2. Go to Edit > Filter/Highlight.
    3. Add "performance counter v2 temp" to the exclude list.

 

By following these steps, you should be able to manage or resolve the issue with the "performance counter v2 temp" messages without losing the functionality provided by the Omen Gaming Hub.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

The Filter/Highlight suggestion in DebugView is helpful. Thanks.

 

I tried reinstalling the latest version of the Omen Gaming Hub yesterday. It is still spewing "performance counter v2 temp" messages once per second.  Please contact the authors of the Omen Gaming Hub and ask them to clean up their act. It is extremely antisocial to continuously stream  measurement messages into the system debug buffer.

HP Recommended

Hi @elliotleonard,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.