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how do i get a screen replcement for 

OMEN by HP 27 inch QHD 240Hz Gaming Monitor - OMEN 27qs

Product
780J4AA
Serial

>Do not include the product serial number or any private information<.

1 REPLY 1
HP Recommended

Hi @unknown4mat 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you would like to replace the screen on your OMEN by HP 27-inch QHD 240Hz Gaming Monitor (Product Number: 780J4AA).

To assist you with a screen replacement, I would request you please share the serial number of the Unit via private message.

 

If the monitor is within the warranty period, We will review the issue and advise whether the monitor qualifies for repair or replacement under the terms of the warranty. If the monitor is out of warranty, paid repair or replacement options may be offered, depending on parts availability in your region.

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.  

You can use this link as well:  

Private Messages - HP Support Community 

 

Take care and have an amazing day!

I'm an HP Employee.


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