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‎07-20-2023 05:42 AM

HP Recommended

i have taken technical service that my motherboard is broken and it changed. after that i when i put my pc on sleep mode, i cant turn it on and i have to force reset it. sometimes when i turn off the pc, light of my power button doesnt turn off and i have to force reset again. i have tried every possible solution i can find on the internet. need a solution

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2 REPLIES 2

‎07-20-2023 11:18 AM

HP Recommended

Sleep is probably not working.  

Switch to hibernate instead of sleep

make sure hibernate is enabled then select hibernate instead of sleep

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‎07-22-2023 08:10 AM

HP Recommended

This is one of solutions i have tried. Pc gets in sleep mode after few minutes in hibernate. Also sleep is not my only problem. Pc doesnt closes properly. I usually have to hard reset to close it.

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