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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- text is to light

Create an account on the HP Community to personalize your profile and ask a question
05-02-2019 05:05 PM
Thank you for posting your query on HP Community,
Does the issue persist on the BIOS page?
If the issue persists on the BIOS page it is a hardware issue with the display.
If the issue does not persist on the BIOS page try updating the graphics, touchpad drivers and BIOS on the PC to the latest version.
Uninstall the graphics driver from device manager and install the latest version of BIOS,and graphics drivers on the PC using the HP support assistant.
Refer this article to know more information about using HP support assistant. Click Here
Let me know how it goes for further assistance!
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Have a great day!
Jeet_Singh
I am an HP Employee