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HP Recommended

Hi,

I have a trouble to find the original WiFi Card driver for the Touchsmart 520-1020it, i search in the download section of this product, and are present all driver but not the WiFi Card, and i do not find the type of the card for download directly from the manufacter page...

 

Thanks a Lot for Help!

 

Andre

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for the response, i find the driver, is the ralink wifi card, and i downloaded the package from the website of the manufacturer.

Problem solved!

 

Thanks a Lot

Andre

View solution in original post

10 REPLIES 10
HP Recommended

Hi, Andre:

 

Please click on the missing network controller in the device manager. Then click on the details tab.

 

In the Properties drop down list, select the second item (Hardware ID's).

 

Post the top string of characters you see.

 

Those should identify the model network card you have and I can send you the link to the drivers.

 

Paul

HP Recommended

Thanks for the response, i find the driver, is the ralink wifi card, and i downloaded the package from the website of the manufacturer.

Problem solved!

 

Thanks a Lot

Andre

HP Recommended

You're very welcome.

 

Glad you got it to work.

 

Paul

HP Recommended

Hi

 

I have the same issue but no lucky in finding the driver online.

This is the info required to identify the device:

PCI\VEN_1814&DEV_5390&SUBSYS_F0511814&REV_00

thanks for helping

HP Recommended

Hi:

 

You have the Ralink RT5390 802.11b/g/n WiFi adapter.

 

Try this driver for it.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

 

HP Recommended
Thanks! It works!
HP Recommended

You're very welcome.

HP Recommended

Hi:

I have the same issue described above, my touchsmart 520-1020it suddendly can't establish any wireless connection and the driver for the network controller appears missing.


I tried to identify the model of my network controller by googling the first and then the second string of characters found under "hardware ID's" but i had no luck doing so.

the  ID's are: 
PCI\VEN_0654&DEV_530E&SUBSYS_F0510014&REV_00
PCI\VEN_0654&DEV_530E&SUBSYS_F0510014

Could you please help me out?

Pietro

HP Recommended

Wifi stopped working on my HP Touchsmart 520-1047c after I installed Windows 10. Wifi doesn't show up at all in Network and Internet. Ethernet connection works fine. I believe that my wifi adapter is a Realtek PCIe GBE Family Controller. Properties, Hardware ID PCI\VEN_10EC&DEV_8168&REV_06. When I click the Driver tab and then Update Driver button, it tells me I have the most up to date driver from Realtek, date 4/2/2015, version 9.1.402.2015. Still no wifi. Suggestions?

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