cancel
Showing results for 
Search instead for 
Did you mean: 
ivytanay
New member
1 0 0 0
Message 1 of 2
202
Flag Post

unable to use usb c to vga for second external monitor

HP Recommended
HP Pavilion All-in-One 24-xa0xxx
Microsoft Windows 10 (64-bit)

Hi

i have recently purchased HP Pavilion All-in-One 24-xa0xxx, to be able to Work from Home .

It has one HDMI out port which i have used to connect to one external monitor

i have a second external monitor with VGA and HDMI compatibility, i have tried 3 different usb c to VGA adaptors .

my pc does not recognize anyone of these USB c adaptors and cant detect the second external monitor

( the monitor works when i connect it directly using hdmi cable ). does anyone know how to resolve this issue

any drivers i could download 

1 REPLY 1
TheOldMan
Level 15
Level 15
10,827 10,823 1,008 3,051
Message 2 of 2
Flag Post
HP Recommended

I suspect the adapter is not compatible with the USB port on that PC.  You could try a different adapter such as this

https://www.amazon.com/Plugable-Graphics-Multiple-2048x1152-1920x1080/dp/B00A2E1MQA/ref=asc_df_B00A2...

These have proven to work very reliably.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation