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unable to use usb c to vga for second external monitor

HP Recommended
HP Pavilion All-in-One 24-xa0xxx
Microsoft Windows 10 (64-bit)


i have recently purchased HP Pavilion All-in-One 24-xa0xxx, to be able to Work from Home .

It has one HDMI out port which i have used to connect to one external monitor

i have a second external monitor with VGA and HDMI compatibility, i have tried 3 different usb c to VGA adaptors .

my pc does not recognize anyone of these USB c adaptors and cant detect the second external monitor

( the monitor works when i connect it directly using hdmi cable ). does anyone know how to resolve this issue

any drivers i could download 

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Message 2 of 2
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HP Recommended

I suspect the adapter is not compatible with the USB port on that PC.  You could try a different adapter such as this

These have proven to work very reliably.

I'm not an HP employee.
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