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13 REPLIES 13
10-02-2018 06:19 PM - edited 10-03-2018 05:50 PM
@nightblueeyez (I bet that looks amazing, wait, light blue or night blue...! 😉 )
Welcome to the HP Forums,
We'll be with you until it's all sorted.
I have one more question for you, where are you getting this download as an option?
Also, Are you referring to the HP Connection Manager: If yes, Click here for details.
if no, here's all you need to know about the connection optimizer: This package provides HP Connection Optimizer (HP Sure Connect) for supported computer models that are running a supported operating system. HP Sure Connect automatically recovers the driver of a communications device that has stopped functioning.
Let me know if you need any more assistance,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
I am an HP Employee
10-03-2018 02:35 PM - last edited on 09-13-2021 07:32 AM by AgathaV
Apologies for chiming in but just could not resist: HP, can you please get your bots sorted please as the above garbled response with no understanding of a question that was asked is something unbelievable.
And yes, I am also very much interested interested in knowing what's that?
10-04-2018 06:39 PM
Thank you for responding,
This is the Riddle_Decipher, again!
I agree, let's keep this simple: HP Connection Manager also known as HP Sure Connect is a program that automatically recovers the driver of a communications device that has stopped functioning, although, if this "HP 2509m Monitor" is your product, you don't really need this, as the monitor is a plug and play device and doesn't require software as such.
That's as clear as one can be & if you have more questions,
Please write back to us and we'll be happy to help,
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
I am an HP Employee
10-06-2018 04:59 AM - last edited on 09-13-2021 07:33 AM by AgathaV
Well, that's all great and since it's been updated I am experiencing this upon each reboot (was updating some drivers earlier today, hence the excessive number of system restarts):
Does not look great, doesn't it?
EDIT #1: I forgot to add that it may explain why my PC suddenly stopped auto-connecting to WiFi either (it does connect to Ethernet okay).
EDIT #2: Reinstallation did not help, will be getting back to the previous version, I think.
10-07-2018 09:55 PM
I received this update in HP Support Assistant without explanation. Usually, an explanation is provided. I became suspicious of the name "Hp Connection Optimizer". I always do research on Updates (Windows & HP). There is no valid reason for sending this update to my computer. I like my WiFi and Ethernet connection. Both are working just fine. This software is known as HP Connection Manager. Take the advice ... it's OPTIONAL. Optional is the exclamation mark (easily overlooked) next to the download. It's close to expiration of my HP Support Assistant. This is a clever way of selling HP Support Assistant Extension. This software is not easily removed.
10-29-2018 10:14 AM
Connection optimizer means how effectively we use the connection and the connection may be the WiFi connection or the Internet data package. You can make your device like the printer, or the mobile phone as a connection optimizer by enabling the WiFi automatic turned off. You can also search epson printer error 0x69 in this regarding so that you can get more information about the Connection Optimizer.
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