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- Desktop Video, Display and Touch
- yellow/orange circle on bottom right of screen (looks like b...

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08-04-2021 08:26 PM
So i bought an omen 27i 1440p 165hz monitor a while back. it was perfectly fine for months and then randomly a little orange circle the size of a quarter appeared on the bottom right of my screen. (about 3 inches over from the very right corner) i spoke with a rep and they created a ticket for me and i made a return for a replacement. The new monitor came in after 3 days and all was good but literally 2 days later my monitor has the same orange patch in the same exact spot making me think it was a case swap instead of a screen swap or im having the issue again on a different monitor. has anyone else had this problem? i really don't want to make another return seeing as this is the only monitor i have.
08-06-2021 10:07 AM
@AbeTheGreat1, Welcome to the HP Support Community! I’m here to help.
I understand you are having the same issue with the replacement monitor. Apologies for the inconvenience caused.
Kindly perform the steps mentioned in this document - Troubleshooting Screen Issues
If the issue persists, please reach out to the HP Technical Support team in your region regarding the service/replacement options.
You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.
Keep me posted for any other assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee