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- 21.5 hp all in one desktop I have no cd drive button. how d...

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1 REPLY 1
01-24-2024 10:00 AM - edited 01-24-2024 10:01 AM
If you have CD it would either have a button or be a slot type that has no button
The DVD is optional and you may simply have a cover plate.
Bring up the device manager and look for an optical drive.
Use your serial number at the below site and see if an optical drive is listed
https://partsurfer.hp.com/partsurfer/
I recommend external USB-3 type DVD if you really want one. BlueRay on a USB-3 enclosure is also available but cost more.
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