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HP Recommended
Microsoft Windows 10 (64-bit)

Hello all,

Probably there is another topic has already been created with this title but the problem is keyboard/mouse is draining the battery in less than 2 weeks.

HP 655 Wireless Keyboard & Mouse Comb.

Any advice on this?

Thanks in advance!

4 REPLIES 4
HP Recommended

Hi @Mnecmi,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your 655 Wireless keyboard/mouse combo battery drainage more than expected. Not to worry I will help you to get a resolution to resolve the issue.

 

https://support.hp.com/ro-en/product/details/hp-655-wireless-keyboard-and-mouse-combo/2101043922 Product specifications

 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

Mnecmi_0-1698039783006.png

 so?

HP Recommended

@Mnecmi,

 

Thank you for your response, As the issue still persists, This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
HP Recommended

The problem was solved once I sold the keyboard.

Thanks for your help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.