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- HP Community
- Desktops
- Desktop Wireless and Networking
- About micro SIM card
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12-17-2023 05:47 AM
I am using windows 10 hp elite book x360 1030 G2 core i7 7generation, I am having issues with my laptop micro SIM card, seems not to be working even when I have done everything in my knowledge, still not working, I download drivers for the mobile cellular and the rest but I could not even see them, plz I need Ur help to get it working
12-17-2023 06:44 AM
Unless your notebook has the expensive and optional WWAN adapter that is required to connect to the cellular network, the SIM card is useless.
Your notebook uses these model WWAN adapters which if installed, would be listed in the device manager under the Network adapters device manager category:
12-17-2023 08:32 AM
You're very welcome.
The drivers will not install if the hardware is not installed.
If there are no devices in the device manager that need drivers, you should physically check to see that the hardware is installed.
See chapter 5 of the service manual for where to locate the WWAN adapter.
12-17-2023 09:05 AM
this is what i saw on my
Specification
Description
Broadband Wireless (WWAN)1,2,3
HP lt4132 LTE/HSPA+ 4G Mobile Broadband Module
HP hs3210 HSPA with Mobile Broadband
Wireless LAN (WLAN)1,3
Intel Dual Band 802.11a/b/g/n/ac (2x2) with Bluetooth 4.2 Combo (non-vPro)
Intel Dual Band 802.11a/b/g/n/ac (2x2) with Bluetooth 4.2 Combo (vPro)
is this useful enough to tell i have that installed, cause i don't have a screw driver that match the nuts to unscrews those tinny nuts at the back of the laptop to confirm
12-17-2023 09:47 AM - edited 12-17-2023 09:48 AM
That information isn't of help because all that tells you is that those were the network/WWAN adapters offered in the model series.
Like I wrote...if your notebook has a WWAN adapter installed, it will be listed in the Windows device manager under the Network adapters category.
That is also where you will find the Intel Wi-Fi AC adapter.
If you enter your notebook's serial number in the search box at the link below, it should provide a list of components that your notebook came with.
12-17-2023 07:11 PM
You said it righteously, you right, I will make up time to go to the repair store and ask them to open for me to confirm, so I can buy another on it. But it will pain me to know after all those and in it still did not work.