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‎03-30-2022 08:41 PM

HP Recommended
Product: HP ENVY x360 Laptop - 15-ds1010wm

Hi, I’ve tried everything to connect to wifi. I’ve looked up tutorials, reset my network settings, dove deeper into my laptop settings than I ever wanted to but I still can’t connect. Also, the networks don’t even pop up in the access bar or in network settings? I’m very confused someone pLEASE HELP I HAVE AN ESSAY DUE FRIDAY

Category:
1 REPLY 1

‎03-31-2022 10:09 AM - edited ‎03-31-2022 10:09 AM

HP Recommended

Run the HP support assistant and lookup "Device Specifications" and verify your bios is F.07 Rev A

If not then update to that bios

 

The correct WiFi driver for your system is "June 22, 2020"

find the drivers and bios here if support assistant cannot find an update.

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-ds1000-x360-convertible-laptop-pc-series...

 

SANITY CHECK:  Some laptops have a function key that is used to enable / disable WiFi. Check your system and ensure it was not accidently pressed.

 

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