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HP Recommended
HP Pavilion All-in-One PC 27-ca0000a (3A1J3AV)
Microsoft Windows 11

This is really driving me crazy. Please kindly advise.................

I tried so many times downloading the wireless driver and installing it but this PC never allows the Realtek wireless adapter driver to be installed. I can't install the driver that there is no way to update or whatever HP diagnostics cuz it only detects the ethernet. I did the factory reset my pc and re install the window11 but still the driver doesn't show up after the installation. I tried to install in manually again, but it didn't work. Really have no idea..

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4 REPLIES 4
HP Recommended

@LKKKKKKKKKKK 

 

What is your PC 27-ca0000a (3A1J3AV) machine ? It could be one of the following 40 machines

 

             https://support.hp.com/lv-en/product/product-specs/hp-pavilion-all-in-one-pc-27-ca0000a/model/210072...

 

Regards.

BH
***
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HP Recommended

what do you mean the machine? This is my product

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HP Recommended

@LKKKKKKKKKKK 

 

OK, that is its REAL machine. Its parts

 

           https://partsurfer.hp.com/?searchtext=20W78AA

 

It has  WLAN RT 11AC 2X2 +BT5 M.2 2230 wifi adapter part #  L44796-005. Please do a CLEAN install its driver

 

Type: Driver-Network
Version: 1.0.0.249 Rev.S
Operating systems: Windows 11
Release date: Jun 3, 2024
File name: sp153227.exe (12.9 MB)

 

Note: Clean install means

    (a) remove wifi driver in Device Manager,

    (b) Reboot,

    (c) Install new driver,

    (d) reboot,

 

Regards.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi Banhien, I did reinstall several times already. The driver installation itself somehow didn't work in my pc.

I tried many times uninstall-reboot &reinstall-reboot.
Few times the driver was successfully installed and I was able to see it under "Device manager" but wifi got disconnected after 2-3 minutes and suddenly the installed driver disappeared in my PC again. This is really ridiculous and frustrating.

Is their any possibility that window 11 has issues?  or is there any other reasons you can think of?

 

 

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