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HP Recommended
Insignia Wireless keyboard and mouse. Mouse: NS-PNM7013-BK Keyboard:NS-PNC7011

Can the keyboard and mouse be paired without the dongle ?

1 REPLY 1
HP Recommended

@Duke27 

 

They need a compatible USB receiver (dongle), its specs:

 

           https://www.insigniaproducts.com/pdp/NS-PNC7011/5502800

 

Without the dongle, no communication between your machine and keyboard/mouse. You can't use them.

 

Regards.

BH
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