cancel
Showing results for 
Search instead for 
Did you mean: 
mark07
Level 2
20 14 0 0
Message 1 of 11
590
Flag Post

Solved!

Bluetooth Problem

HP Recommended
Hp
Microsoft Windows 8.1 (64-bit)

Hello good evening HP Experts, i need your help regarding my bluetooth driver. please help me.

 

Thank you.

 

blue.JPG

10 REPLIES 10
REO51ST
Level 16
25,082 24,632 3,567 8,026
Message 2 of 11
Flag Post
HP Recommended
0 Kudos
mark07
Author
Level 2
20 14 0 0
Message 3 of 11
Flag Post
HP Recommended

Hello the link cannot download the file. Thank you.

0 Kudos
WyreNut
Level 15
16,216 14,976 1,036 2,076
Message 4 of 11
Flag Post
HP Recommended

Your HP PC has a "Dell BlueTooth" wireless adapter?

 

WyreNut

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Paul_Tikkanen
Level 21
Level 21
129,345 119,522 19,525 29,847
Message 5 of 11
Flag Post
HP Recommended

Hi:

 

According to the Dell support page that device only has bluetooth driver support up to and including Windows 8.

 

There is no W8.1 BT driver.

 

 

0 Kudos
REO51ST
Level 16
25,082 24,632 3,567 8,026
Message 6 of 11
Flag Post
HP Recommended

@mark07

 

Download the driver and look a little further down for install instructions.

 

This is his Quote.

 

This was a difficult driver to find so I have made it available on my blog so others in the future don’t have to go through the same hassle of finding it (it’s not even possible to download it from the Atheros website).

 

http://emtunc.org/blog/07/2015/atheros-wlan-driver-for-windows-8-1-and-windows-10/

 

REO

0 Kudos
mark07
Author
Level 2
20 14 0 0
Message 7 of 11
Flag Post
HP Recommended

Hi HP Expert. Sir i need your help, im just asking if you can help me with this DELL Laptop of bluetooth device not working.

 

Thank you for your reply.

0 Kudos
Paul_Tikkanen
Level 21
Level 21
129,345 119,522 19,525 29,847
Message 8 of 11
Flag Post
HP Recommended

Hi:

 

As I posted above, there is no W8.1 bluetooth driver for that hardware.

 

The only suggestion I can offer would be to try the W8 driver and hope it works.

 

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=3K92G&fileId=3103951271&ca...

0 Kudos
mark07
Author
Level 2
20 14 0 0
Message 9 of 11
Flag Post
HP Recommended

Hello PC Expert Paul.

 

Sir thank you very much for your help even this is not scope of your job. I mean the Brand DELL. Still your my master. The driver is not working for this dell.

 

Sir Paul thank you again. Thank you very much!

0 Kudos
REO51ST
Level 16
25,082 24,632 3,567 8,026
Message 10 of 11
Flag Post
HP Recommended
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation