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mark07
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Solved!

Bluetooth Problem

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Microsoft Windows 8.1 (64-bit)

Hello good evening HP Experts, i need your help regarding my bluetooth driver. please help me.

 

Thank you.

 

blue.JPG

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Paul_Tikkanen
Level 21
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Message 11 of 11
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You're very welcome.

 

Sorry that Dell W8 bluetooth driver didn't work for you.

 

I'm afraid you are going to have to live without BT.

View solution in original post

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REO51ST
Level 16
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mark07
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Hello the link cannot download the file. Thank you.

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WyreNut
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Message 4 of 11
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Your HP PC has a "Dell BlueTooth" wireless adapter?

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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Paul_Tikkanen
Level 21
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Hi:

 

According to the Dell support page that device only has bluetooth driver support up to and including Windows 8.

 

There is no W8.1 BT driver.

 

 

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REO51ST
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Message 6 of 11
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@mark07

 

Download the driver and look a little further down for install instructions.

 

This is his Quote.

 

This was a difficult driver to find so I have made it available on my blog so others in the future don’t have to go through the same hassle of finding it (it’s not even possible to download it from the Atheros website).

 

http://emtunc.org/blog/07/2015/atheros-wlan-driver-for-windows-8-1-and-windows-10/

 

REO

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mark07
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Message 7 of 11
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Hi HP Expert. Sir i need your help, im just asking if you can help me with this DELL Laptop of bluetooth device not working.

 

Thank you for your reply.

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Paul_Tikkanen
Level 21
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Hi:

 

As I posted above, there is no W8.1 bluetooth driver for that hardware.

 

The only suggestion I can offer would be to try the W8 driver and hope it works.

 

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=3K92G&fileId=3103951271&ca...

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mark07
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Message 9 of 11
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Hello PC Expert Paul.

 

Sir thank you very much for your help even this is not scope of your job. I mean the Brand DELL. Still your my master. The driver is not working for this dell.

 

Sir Paul thank you again. Thank you very much!

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REO51ST
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