• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-05-2021 08:03 AM

HP Recommended
Product: HP Slim Desktop - S01-pF1025se
Operating System: Microsoft Windows 10 (64-bit)

Does anyone know how I can update blue tooth 4.2 to 5.0 without changing the chipset?

I am trying to get my new headphones working which are ANC blue tooth version 5.0.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-05-2021 08:33 AM - edited ‎06-05-2021 08:34 AM

HP Recommended

Hi:

 

Unfortunately, you would not be able to upgrade the internal wifi/bluetooth adapter to one with BT 5.0 unless you bought a desktop wifi conversion kit, because any wifi card that comes with BT 5.0 requires two antenna wires be connected to the wifi card, and your PC only has one.

 

Amazon.com: Intel Wi-Fi 6 (Gig+) Desktop Kit (AX200.NGWG.NV): Computers & Accessories

 

The easiest thing to do would be to install a USB BT 5.0 adapter.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-05-2021 08:33 AM - edited ‎06-05-2021 08:34 AM

HP Recommended

Hi:

 

Unfortunately, you would not be able to upgrade the internal wifi/bluetooth adapter to one with BT 5.0 unless you bought a desktop wifi conversion kit, because any wifi card that comes with BT 5.0 requires two antenna wires be connected to the wifi card, and your PC only has one.

 

Amazon.com: Intel Wi-Fi 6 (Gig+) Desktop Kit (AX200.NGWG.NV): Computers & Accessories

 

The easiest thing to do would be to install a USB BT 5.0 adapter.

Was this reply helpful? Yes No

‎06-05-2021 08:38 AM

HP Recommended

I was afraid of that. Going to have to wait awhile. Puter is still under warranty.

Thanks!

Was this reply helpful? Yes No

‎06-05-2021 08:41 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.