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Locked

‎06-13-2023 04:45 AM

HP Recommended
Product: HP ENVY Laptop PC 14-eb0000 (167X7AV)

So my problem is that i have connected a logitech mouse, it works fine, but with any audio device (i use airpods pro but tried galaxy buds, mi buds) the audio is crackling and the sound is getting lost if i am getting 1 m away from the computer, if i stay with the ear close to the laptop keyboard, the audio works fine. every time i run the troubleshooter it says bluetooth radio status fixed. any suggestions how can i fix the problem?

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