Bluetooth doesn't work after i changed the hard drive

[fh5h]

Hello,

i have a hp envy 23 all in one pc, after i changed from the original hdd to a ssd i didn't find the Bluetooth driver anywhere thankfully i had luck with everything else, i tried hp driver list for this exact model and searching the web and i didn't find anything, the one that's hp recommended to me in the driver list didn't work and now I'm stuck with no Bluetooth, if anyone can help me or even tell me what folder i can find it in the old hdd  ill be thankful

thanks for reading

[Paul_Tikkanen]

Hi:

The parts list for your PC indicates that it comes with a Broadcom dual band wireless N card with Bluetooth.

HP PartSurfer

This would be the correct Bluetooth driver for the Broadcom BCM943228HMB Wi-Fi adapter:

HP ENVY All-in-One - 23-k310nx Software and Driver Details

Windows 10 should have installed the driver automatically.

[fh5h]

---

@Paul_Tikkanen wrote:

Hi:

The parts list for your PC indicates that it comes with a Broadcom dual band wireless N card with Bluetooth.

HP PartSurfer

This would be the correct Bluetooth driver for the Broadcom BCM943228HMB Wi-Fi adapter:

HP ENVY All-in-One - 23-k310nx Software and Driver Details

Windows 10 should have installed the driver automatically.

---

hi,

that's sadly didn't work with me, i said that i have tried it earlier but it didn't work

do you know how to extract the old driver from the old hdd because if anything didn't work that would work because it was working great before

and thanks for your time and help

[Paul_Tikkanen]

Hi:

Sorry that driver didn't work.

I wouldn't know how to get the driver from the old drive.

Can you go to the device manager and post the hardware ID for the Generic Bluetooth adapter that you would find under the Bluetooth device manager category if the driver isn't installed?

Use this guide for how to find the hardware ID for a device:

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[fh5h]

hi

this is the hardware id (USB\VID_8087&PID_07DC&REV_0001)

thanks for your help

[Paul_Tikkanen · Accepted solution]

You're very welcome.

Here's the problem and I have what should be the solution to it.

We can't get the Broadcom Bluetooth driver to install because your PC has an Intel Wi-Fi/Bluetooth adapter, and the HP parts list indicated your PC has a Broadcom Wi-Fi/Bluetooth adapter.

The problem is further complicated because Intel and HP in their infinite wisdom, have removed all W10 Intel Bluetooth driver support for the model Intel Wi-Fi adapter your PC has.

Fortunately, five years ago I saved the Intel Bluetooth driver that Intel removed from their support site.

I have shared a link to my Skydrive folder which has the last Wi-Fi and Bluetooth drivers HP released for the Intel 7260.

Download, unzip and run the Bluetooth driver in the Intel 7260AC WiFi & Bluetooth Drivers.zip file.

https://1drv.ms/f/c/832f4957d2e51b93/EpMb5dJXSS8ggIMHAQAAAAABungyjrvy7QAZ2F-71NQh8A?e=YOZyOF 

[fh5h]

Hi

Bluetooth works now better than ever and its all because of your help

thanks for your time and help and i hope that you have a great day

Thanks!!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

You have a great day too!