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04-20-2022 05:16 AM - edited 04-20-2022 05:16 AM
I have made searches but nothing seems to fix my problem.
I have recently been given a HP dc7800 SFF desktop computer that I have installed a clean version of Windows 7 64bit.
I bought and fitted a Ubit wireless/bluetooth card that came with an installation disc. The Intel pro wireless connects to my router and works well, however the bluetooth will not connect to any of my bluetooth devices e.g. my phone to play music.
In device manager it shows that a 'Bluetooth Peripheral Device' does not have a driver (Screengrab attached). I have download several driver options from the internet but none seem to work or are invalid.
I would be very grateful for any suggestions, or maybe this PC is not able to run with a bluetooth card.
Many thanks,
Fern.
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04-20-2022 07:20 AM - edited 04-20-2022 07:28 AM
Hi:
For the PCI Serial Port, you need this driver.
Intel AMT LMS_SOL for AMT 3.0
https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46134.exe
For the PCI Simple Comms Controller, you need this driver.
Intel Active Client Manager HECI Device Driver
https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46137.exe
Installing the Bluetooth Peripheral Device will take a little work.
Microsoft has removed support to install that device, so...
I have shared the link to my Skydrive folder with you below.
https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=6VbYRb
Download and unzip and run (install) the file labeled Windows Mobile Device Ctr-x64.zip
That would be the first one of the two listed. The second one is for W7 32 bit.
Then watch this video for how to install the Bluetooth Peripheral device.
You can skip the part where you are directed to download the Windows Mobile Device Center, because I have already given you the file to download.
Fix Missing Driver For Bluetooth Peripheral Device || Install Bluetooth Peripheral Device - YouTube
04-20-2022 07:20 AM - edited 04-20-2022 07:28 AM
Hi:
For the PCI Serial Port, you need this driver.
Intel AMT LMS_SOL for AMT 3.0
https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46134.exe
For the PCI Simple Comms Controller, you need this driver.
Intel Active Client Manager HECI Device Driver
https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46137.exe
Installing the Bluetooth Peripheral Device will take a little work.
Microsoft has removed support to install that device, so...
I have shared the link to my Skydrive folder with you below.
https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=6VbYRb
Download and unzip and run (install) the file labeled Windows Mobile Device Ctr-x64.zip
That would be the first one of the two listed. The second one is for W7 32 bit.
Then watch this video for how to install the Bluetooth Peripheral device.
You can skip the part where you are directed to download the Windows Mobile Device Center, because I have already given you the file to download.
Fix Missing Driver For Bluetooth Peripheral Device || Install Bluetooth Peripheral Device - YouTube
04-20-2022 10:54 AM
WOW!!! Thank you so much Paul. The hours I have wasted trying to fix this error.
I followed and downloaded all of your instructions and I now have Device Manager with no Yellow alerts.
I am so grateful to you,
Fern