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HP Recommended
Microsoft Windows 7 (64-bit)

I have made searches but nothing seems to fix my problem.
I have recently been given a HP dc7800 SFF desktop computer that I have installed a clean version of Windows 7 64bit. 
I bought and fitted a Ubit wireless/bluetooth card that came with an installation disc. The Intel pro wireless connects to my router and works well, however the bluetooth will not connect to any of my bluetooth devices e.g. my phone to play music.

In device manager it shows that a  'Bluetooth Peripheral Device' does not have a driver (Screengrab attached). I have download several driver options from the internet but none seem to work or are invalid. 
I would be very grateful for any suggestions, or maybe this PC is not able to run with a bluetooth card.
Many thanks,
Fern.blutoothdriver.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

For the PCI Serial Port, you need this driver.

 

Intel AMT LMS_SOL for AMT 3.0

 

https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46134.exe

 

For the PCI Simple Comms Controller, you need this driver.

 

Intel Active Client Manager HECI Device Driver

 

https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46137.exe

 

Installing the Bluetooth Peripheral Device will take a little work.

 

Microsoft has removed support to install that device, so...

 

I have shared the link to my Skydrive folder with you below.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=6VbYRb 

 

Download and unzip and run (install) the file labeled Windows Mobile Device Ctr-x64.zip

 

That would be the first one of the two listed.  The second one is for W7 32 bit.

 

Then watch this video for how to install the Bluetooth Peripheral device.

 

You can skip the part where you are directed to download the Windows Mobile Device Center, because I have already given you the file to download.

 

Fix Missing Driver For Bluetooth Peripheral Device || Install Bluetooth Peripheral Device - YouTube

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

For the PCI Serial Port, you need this driver.

 

Intel AMT LMS_SOL for AMT 3.0

 

https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46134.exe

 

For the PCI Simple Comms Controller, you need this driver.

 

Intel Active Client Manager HECI Device Driver

 

https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46137.exe

 

Installing the Bluetooth Peripheral Device will take a little work.

 

Microsoft has removed support to install that device, so...

 

I have shared the link to my Skydrive folder with you below.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=6VbYRb 

 

Download and unzip and run (install) the file labeled Windows Mobile Device Ctr-x64.zip

 

That would be the first one of the two listed.  The second one is for W7 32 bit.

 

Then watch this video for how to install the Bluetooth Peripheral device.

 

You can skip the part where you are directed to download the Windows Mobile Device Center, because I have already given you the file to download.

 

Fix Missing Driver For Bluetooth Peripheral Device || Install Bluetooth Peripheral Device - YouTube

HP Recommended

WOW!!! Thank you so much Paul. The hours I have wasted trying to fix this error.
I followed and downloaded all of your instructions and I now have Device Manager with no Yellow alerts.
I am so grateful to you,

Fern

HP Recommended

You're very welcome, Fern.

 

Glad to have been of assistance.

 

Cheers,

 

Paul

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