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‎07-25-2020 11:27 AM

HP Recommended
Product: HP15AC184TU
Operating System: Microsoft Windows 10 (64-bit)

When I start my Bluetooth, It keeps on searching and is not able to find any devices nearby. I updated all the Bluetooth drivers for this PC which were available on the HP support website. I have tried every possible way to make this work. I also changed the Windows OS from 8.1 to 10. Bluetooth is still not working. Kindly help. It seems hardware related problem.

 

Thanks in advance.

2 REPLIES 2

‎07-28-2020 12:26 AM

HP Recommended

Hi @AJAY-KUMAR

 

Welcome to the HP Support Community. I'd be happy to help you with the Bluetooth issue.

 

Please try these steps - HP PCs - Troubleshooting a Bluetooth Connection

 

If the issue still persists, I'd suggest you Contact HP in your region regarding this. 

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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‎07-28-2020 04:03 AM

HP Recommended

No. Above solution is not working. As already mentioned, I have tried most of the ways. Even changed the OS.

 

One observation, I can provide is that Bluetooth stopped working I guess after, I removed Linux from this PC. Initially, I had dual-booted this device for other purposes.

 

In case you find any solution, please comment, 

 

PS : HP services are the worst. 

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