Bluetooth keyboard not working after Windows 11 update

[Lleuadwen]

Update to latest Windows 11 last night, now wireless keyboard disconnected, tried new batteries and a re-adding, no luck. Tried another wireless keyboard same outcome. Any ideas please? TIA

[Max3Aj]

@Lleuadwen, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I'm sorry to hear about the trouble with your Bluetooth keyboard after the Windows 11 update. Here are a few steps you can try to resolve the issue:

Run the Bluetooth Troubleshooter:

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Find and run the Bluetooth troubleshooter.

Update Bluetooth Drivers:

• Open Device Manager.
• Expand the Bluetooth section.
• Right-click on your Bluetooth adapter and select Update driver.
• Choose Search automatically for drivers.

Reinstall Bluetooth Drivers:

• In Device Manager, right-click on your Bluetooth adapter and select Uninstall device.
• Restart your PC. Windows should automatically reinstall the Bluetooth drivers.

Check Bluetooth Services:

• Press Win + R, type services.msc, and press Enter.
• Ensure that the Bluetooth Support Service is running and set to Automatic.

Reset Bluetooth Devices:

• Remove all paired Bluetooth devices from Settings > Bluetooth & devices.
• Re-pair your keyboard.

BIOS Update:

• Check if there's a BIOS update available for your HP Pavilion All-in-One PC on the HP Support website.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support