• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-05-2022 12:12 PM

HP Recommended
Operating System: Microsoft Windows 11

hello

ive been facing problems with bluetooth connectivity. i own a hp pavilion 15 gaming laptop. the main bluetooth switch to turn on or off is missing. have tried  all the ways mentioned in this video https://www.youtube.com/watch?v=80jH4d1T7jc&t=332s . please let me know on how to fix this

Category:
2 REPLIES 2

‎02-06-2022 08:21 AM

HP Recommended

What is the model number on your laptop?  

What is the product ID (not serial number)?

Please include that in your profile or post it as it is difficulty to find the problem without it.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No

‎02-07-2022 05:44 PM - edited ‎02-07-2022 06:39 PM

HP Recommended

@slimreaper34,

 

I agree with @BeemerBiker: without more info he can't assist in troubleshooting.

 

Bypassing troubleshooting altogether, one other option that will work -and work well the moment you stick it in one of your USB ports would be to purchase a Bluetooth dongle like this quality 5.0 Bluetooth Dongle Receiver: Amazon.com: TP-Link USB Bluetooth Adapter for PC, 5.0 Bluetooth Dongle Receiver (UB500) Supports Win...

 

NonSequitur777_0-1644281009517.png

 

Kind Regards,

 

NonSequitur777

 

 


Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.