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‎02-05-2022 12:12 PM

HP Recommended
Operating System: Microsoft Windows 11

hello

ive been facing problems with bluetooth connectivity. i own a hp pavilion 15 gaming laptop. the main bluetooth switch to turn on or off is missing. have tried  all the ways mentioned in this video https://www.youtube.com/watch?v=80jH4d1T7jc&t=332s . please let me know on how to fix this

Category:
2 REPLIES 2

‎02-06-2022 08:21 AM

HP Recommended

What is the model number on your laptop?  

What is the product ID (not serial number)?

Please include that in your profile or post it as it is difficulty to find the problem without it.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎02-07-2022 05:44 PM - edited ‎02-07-2022 06:39 PM

HP Recommended

@slimreaper34,

 

I agree with @BeemerBiker: without more info he can't assist in troubleshooting.

 

Bypassing troubleshooting altogether, one other option that will work -and work well the moment you stick it in one of your USB ports would be to purchase a Bluetooth dongle like this quality 5.0 Bluetooth Dongle Receiver: Amazon.com: TP-Link USB Bluetooth Adapter for PC, 5.0 Bluetooth Dongle Receiver (UB500) Supports Win...

 

NonSequitur777_0-1644281009517.png

 

Kind Regards,

 

NonSequitur777

 

 


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