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‎06-15-2024 08:41 AM

HP Recommended
Product: HP Pro Tower 290 G9 Desktop PC (4N4P3AV)

I just purchase a new HP Pro Tower, Windows 11 and it will not connect to my wifi. All of my other devices are connecting so it's not a network or router problem. I have already run the troubleshooter 3 times, I've restarted both the router and computer. PLEASE Help me before I lose my mind trying to figure this out. 

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2 people had the same question
2 REPLIES 2

‎06-15-2024 10:26 AM

HP Recommended

Does your PC come with built in Wi-Fi?

 

Most 290 G9's (like 90%) don't.

 

Enter your PC's serial number in the search window at the link below to check if there is a Wi-Fi adapter included in the parts list.

 

HP PartSurfer

1 person found this reply helpful
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‎06-24-2024 03:52 PM

HP Recommended

The system offers Wi-Fi 6 and Bluetooth combo for connectivity. That's a laugh. Hardest HP to connect to the internet yet. 

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