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HP Recommended
HP ENVY x360 Laptop -15t-ed000 CTO
Microsoft Windows 11

I have realized that this new driver update might be the answer to why my WLAN keeps breaking, every time it gets updated the wireless internet ceases to function.

driver info: 


+    Intel WLAN Driver
Intel Wireless LAN drivers are required to enable the integrated Intel Wireless LAN adapter in supported computer models that are running a supported Windows operating system.
SoftPaq number: sp138639
Version: 22.120.0.3
Size: 32.27 MB

I have both times used system restore to fix it, therefore this driver update is the issue, can somebody please fix this?

3 REPLIES 3
HP Recommended

hi

you have no obligation to perform this update if it is problematic..
from what I deduce, it may be, done automatically, with hp support assistant?
If yes, then disable automatic updates

HP Support Assistant | HP® Official Site

https://support.hp.com/us-en/document/ish_2025988-1592331-16

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

how do i do that?

HP Recommended

you go to the settings of hp support assistant
toothed wheel bottom left
you should have "Updates Settings" turned off

support assis 2021-04-03 121459.png

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was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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