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‎12-03-2021 12:06 PM

HP Recommended
Product: Hp x3000 wireless mouse nano receiver
Operating System: Microsoft Windows 10 (64-bit)

Not too long ago I purchased a hp x3000 wireless mouse that came with a nano receiver. Unfortunately, the nano receiver broke, and part of it is still stuck in my USB! This of course means I need a new receiver, but am I able to purchase that separately from the mouse? I don't want to have to pay for another mouse when I already have one, plus I can't figure out how the hell to get someone from support on the phone because my issue doesn't fit a specific category. Any help would be greatly appreciated! 

Category:
1 REPLY 1

‎12-03-2021 02:59 PM

HP Recommended

@AvaMae 

 

Its specs

 

               https://www.hp.com/us-en/shop/pdp/hp-x3000-wireless-mouse

 

It does NOT support Link-5 technology therefore you have to buy a new FULL set (mouse and USB receiver).

 

Regards.

BH
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