Can print HP report documents just fine, but nothing else from my desktop.

[Anibi]

Using the HP Smart App I can print any of the HP related reports and pages, but I cannot print any of my own documents. Doesn't matter if I do it from outside of the app or with it. Nothing happens. It shows the document in the print queue.

[Dragon-Fur]

@Anibi 

Welcome to the HP Community Forum.

Take a look at the clearing and rebuilding the Print Queue / Print Services

Check / Adjust the Temp Folder permissions in your account.

Example - Print Services / Spooler - Temp Folder permissions

Print_Services_Print_Spooler_Temp_Folder_Permissions_2

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP ENVY 6055 All-In-One Printer 

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