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- HP Community
- Desktops
- Desktop Wireless and Networking
- Can't connect to the wireless network

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04-06-2020 07:25 AM
I have lost my wifi connection on my HP2010 Desk top computer
I have tried unsuccessfully to restore
It had been intermittently dropping recently and I managed to fix but not this time
The usual symbol that usually represents wifi at foot of screen has ben replaced with an outline of desk top screen
Can anyone help please, I've tried everything I can think off
Thank you
04-08-2020 03:30 AM
Welcome to the HP Support Community. I'd be happy to assist you with the Wi-Fi issue.
To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
While you respond to that, please try these steps - HP PCs - Wireless Network and Internet Troubleshooting
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee