Create an account on the HP Community to personalize your profile and ask a question
08-12-2018 02:32 AM
I was on windows 10 when my wireless driver disapeared. Tried installing the original diver but it said it didn't meet the requirements so I went back to read them and it said I needed to be on windows 7, so I thought ok maybe my computer isn't supported on windows 10 since the driver doesn't support windows 10 and also I bought this computer in 2010. So I re-downloaded windows 7 and tried re-installing the driver to only it giving me the same error that it doesnt meet the requirements. I've spent hours tryng different methods like Windows Update and YouTube tutorials and installing different drivers but nothing worked. The driver i'm trying to install is sp51467a. am I doing something wrong?
08-12-2018 02:51 AM
You have a HP TouchSmart 310-1124f Desktop PC, with which WireLess Adapter?
Realtek Network Controller Driver
|8.2.612.2012 Rev. A||1.8 MB||Oct 23, 2012||Download|
Original Ralink Wireless Networking Controller Driver
|188.8.131.52 Rev. A||11.6 MB||Dec 21, 2010||Download|
Original Realtek Networking Controller Driver
|7.27.920.2010 Rev. A||1.7 MB||Dec 21, 2010||Download|
08-12-2018 03:37 AM
Can't really ID and help with the wireless card...
|588551-001||LAN Card - Trembler, Half mini card 802.11b/g/n 1x1|
NO LONGER SUPPLIED
- Interface type: PCI-e half-length mini card
- Data transfer speeds: up to 150 Mbps
- Transmission standards: 802.11 b/g/n
- Supported antenna connections: 1 (1 internal post to connect an internal)
- Operating band: 2.4 GHz
- Supported security protocols:
RT3090 suggests a Realtek model. But it could have failed and need replacing, or more likely I'm wrong.
- You must be logged on as an administrator to install this update.
- You must have a Microsoft Windows 7 64-bit operating system.
08-12-2018 07:40 AM
See if this W7 Ralink wifi driver works...
This package contains the driver installation package for the Ralink wireless LAN Controllers in the supported models running a supported operating system.
Now, if you want to go back to W10, click on the Update now button, at the link below.
If you are asked to enter a product key during the installation, check the 'Skip' box, and W10 will install and automatically activate once you are connected to the internet.
Here is the link to the W10 wifi driver for that model wifi card.
184.108.40.206 Rev.A Jun 18, 2015
You should note that the model wifi card your PC has does not work well with any build of W10 other than the original release.
The most common issue is the wifi card just flat out disappears from the device manager randomly and there is no known reliable way of getting it to show up again.
If this happens to you, my suggestion would be to purchase an external USB wifi adapter that works with W10, or go back to W7, and buy a new PC once W7 is no longer supported after the year 2020.