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Pil1
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Message 1 of 2
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Cannot find a network connection. I may have activated airplane mode but cannot find it switch it of

HP Recommended
Desktop 300 smart touch screen
Microsoft Windows 10 in S Mode

I cannot connect to any network on my desktop computer.  I use Windows 10.   I may have turned airplane mode by mistake but cannot find my to switch off.  All my other devices at home are working and have internet connection.  It is not on settings and even WiFi icon has disappeared.  Can someone please tell me how to get back online?  Thanks 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Pil1

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Type "Device Manager" into the search field to open the device manager console.
  • Expand the "Network Adapters" field. This will list all network adapters that the machine has installed. 
  • Right-click on the adapter you want to uninstall and select "Uninstall"
  • Restart your computer and check for the network connection.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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