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Locked

‎12-04-2025 01:33 PM

HP Recommended

This all started when we upgraded from ATT dsl to ATT Fiber internet. Effected both desktop computers. You have to restart the computer before you are allowed to log in and get past the security lock screen to get to the desktop and the internet. 

1 person had the same question
1 REPLY 1

‎12-07-2025 03:50 AM

HP Recommended

Hi @Universe9,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

I'm an HP Employee.


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