cancel
Showing results for 
Search instead for 
Did you mean: 
smdespain
New member
2 1 0 0
Message 1 of 4
818
Flag Post

Cannot reconnect keyboard and mouse

HP Recommended
Pavilion All-in-One - 23-q140t
Microsoft Windows 10 (64-bit)

I have HP wireless keyboard model K1450 and mouse MG 1451, supplied with my Pavillion AIO, these do not have the blue connect button underneath. The receiver is the little blue one without button or light, they were connect and working fine.

I also have a keyboard SK 2061 and mouse SM 2061 which I use with my Rove.  These have the blue connect buttons.

I connected these (SK 2061 & SM 2061) to my Pavillion to use temporarilly, and now I cannot reconnect the original (K1450 & MG 1451 keyboard and mouse.

I have tried everything suggested in the trouble shooting all without success.

How can I resync K1450 and MG 1451 without connect button?  Is it possible to reset the receiver somehow?  

 

3 REPLIES 3
MKazi
Retired
Retired
12,746 12,732 829 1,530
Message 2 of 4
Flag Post
HP Recommended

@smdespain

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that the K1450 & MG 1451 keyboard and mouse do not reconnect to your computer after disconnecting them for a while.

I appreciate the steps you have performed and have certainly done a good job.

 

I suggest you to perform the steps as mentioned below:

 

You may find additional information of this from this link

 

I sincerely hope this fixes the issue. Keep me posted. Cheers! 🙂

0 Kudos
smdespain
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended
Hi MKazi.
Thanks for trying to help.
As I say in my post, I already tried everything suggested by HP in the support pages.
Thus doesn't work.
SD
0 Kudos
MKazi
Retired
Retired
12,746 12,732 829 1,530
Message 4 of 4
Flag Post
HP Recommended

@smdespain

 

Please perform a Microsoft System Restore in your computer to roll it back to an earlier date when the K1450 & MG 1451 keyboard and mouse worked fine on it. This will not delete any data on your computer.

 

You could also try to connect the keyboard and the mouse to another computer (if available) and check if they work fine. Cheers! 

 

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation