-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Wireless and Networking
- Re: Cannot set up wifi on desktop
Create an account on the HP Community to personalize your profile and ask a question
04-21-2020 12:42 PM
I am trying to reconnect my wifi, but for some reason my desktop does not have the wifi option. Its just not there, like it does not exist. This just happened this morning. I have never had this problem before. The only option it has is ethernet. Which is no help. My desk top is in the master bedroom and my router is in the living room. And i do not have a cable that stretches that far. Wifi works for all my other devices, so this is an issue with my desktop. I restarted the computer multiple times.
04-24-2020 04:07 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- What is the operating system you are using?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
04-25-2020 11:58 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- What is the operating system you are using?
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
04-29-2020 09:14 PM
I also seemed to have lost the WiFi connection driver on my computer. There is no LAN driver and the on my way I can connect is via Ethernet cord. Please help. I even had geek squad remotely try to fix this issue, and they couldn’t. I have an HP Touch Screen desktop
04-30-2020 06:27 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee