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thornetannen
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Message 1 of 6
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Cannot set up wifi on desktop

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I am trying to reconnect my wifi, but for some reason my desktop does not have the wifi option. Its just not there, like it does not exist. This just happened this morning. I have never had this problem before. The only option it has is ethernet. Which is no help. My desk top is in the master bedroom and my router is in the living room. And i do not have a cable that stretches that far. Wifi works for all my other devices, so this is an issue with my desktop. I restarted the computer multiple times.

5 REPLIES 5
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 6
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@thornetannen,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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Mommabird2jr
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Message 3 of 6
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I as well am having a similar issue. But mine is saying my realtek driver is missing or corrupted.

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The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,942 2,570
Message 4 of 6
Flag Post
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@Mommabird2jr,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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Ags123
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Message 5 of 6
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I also seemed to have lost the WiFi connection driver on my computer. There is no LAN driver and the on my way I can connect is via Ethernet cord. Please help. I even had geek squad remotely try to fix this issue, and they couldn’t. I have an HP Touch Screen desktop

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 6 of 6
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@Ags123

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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