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01-14-2020 03:26 PM
Product: Wireless Mouse 200
Operating System: macOS 10.15 Catalina
I recently got a Wireless Mouse 200 as a gift. It seems to turn on fine after putting the batteries in, but even with the USB plug inserted, my computer can't seem to detect it.
The online support notes mention a battery strip which prevents the mouse from receiving power unless removed. However, the strip doesn't seem to pull out.
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