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Syedge
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Message 1 of 2
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Connect keyboard and mice

HP Recommended
HP Pavilion 24-xa0076
Microsoft Windows 10 (64-bit)

I need help on how to connect the wireless keyboard and mice to desktop 

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The_Fossette
HP Support Agent
HP Support Agent
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@Syedge,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know how to connect the wireless keyboard and mouse to your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The wireless keyboard and mouse are plug and play devices and you just need to plug the receiver of keyboard and mouse to your computer and they will start working.

 

Check the below images for more information.

 

  1. Locate the USB receiver for the device, and then make sure it is connected directly into a USB port  on the computer.

    NOTE: 

    A USB hub might not provide enough power for your device to connect properly.

    Connecting the receiver

    If you cannot locate the receiver, check the original packaging. Some HP Touch and All-in-Ones come with the USB receiver preinstalled in the computer. Or, look for a USB storage container on the device.

    Removing the receiver from the mouse

  2. Look for and remove any battery tabs from the device. This tab prevents the device from receiving power.

    Battery tab

  3. Make sure the device has adequate power.

    • If the device uses batteries, install new batteries according to the guide in the battery compartment.

      Example of battery placement - yours might vary

    • If the device is rechargeable, connect the charging cable to the device, and then to a power source, such as a USB-charging port on the computer or an external USB power adapter.

      1. LED battery indicator

      2. MicroUSB cable to charging device

  4. If the device has a power switch, confirm the switch is set to ON.

    On/off switch on wireless mouse and keyboard

  5. On your computer, test the device.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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